Privacy Policy for American Trucks Services
American Trucks Services is committed to protecting the privacy of its customers. This Privacy Policy outlines how our online platform, americantrucksservices.com, collects, uses, and safeguards information provided by commercial truck drivers and fleet operators utilizing our tire repair, maintenance, and parking services in Hudson, FL.
Information We Collect
We collect various types of information to provide and improve our services.
- Personal Identification Information: This includes information you voluntarily provide to us when you inquire about our services, schedule an appointment, or use our emergency roadside assistance. This may include your name, company name, phone number, vehicle identification number (VIN), license plate number, and payment information.
- Vehicle Information: Details about your truck(s) necessary for service, such as make, model, year, tire specifications, and service history records.
- Transactional Data: Information related to the services you purchase from us, including service dates, types of services, and payment details.
- Website Usage Data: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. This is collected through cookies and similar technologies.
How We Use Your Information
The information we collect is used in various ways to provide our essential truck services:
- To Provide and Manage Services: To process your requests for truck tire repair, maintenance, roadside assistance, and truck parking, and to manage your service appointments.
- For Communication: To communicate with you regarding your service requests, appointments, updates, and to respond to your inquiries.
- To Process Payments: To facilitate billing and payment for services rendered.
- For Internal Operations: For internal record keeping, service improvement, analytics, and to develop new offerings.
- To Enhance Website Experience: To analyze website usage and improve the functionality and content of americantrucksservices.com.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, IT support). These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of American Trucks Services, our customers, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our site uses "cookies" to enhance your experience. Cookies are small data files placed on your device. We use them for website functionality, to analyze traffic, and to personalize content. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our online platform.
Changes to This Privacy Policy
American Trucks Services may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
American Trucks Services
9026 Denton Ave
Hudson, FL 34667, USA